What
does
my
package
include?
•
Accommodations
•
Guaranteed
Tee
Times
•
Daily
Prepaid
Green
Fees
•
Caddy
fees
•
All
Sales
and
hotel
Taxes
What
are
UDAY
TOURS
Office
Hours?
•
October-
March
Monday
-
Friday
9:30
AM
-
6:00
PM
Saturday
9:00
AM
-
2:00
PM
•
April
-
September
Monday
-
Friday
9:30
AM
-
6:30
PM
How
can
I
contact
UDAY
TOURS?
•
International
Calls
–
91
11
28753064/65/66/67
•
Fax
–
91
11
28758103/
28757108
•
Email
–
uday@del2.vsnl.net.in
/
utt@ndf.vsnl.net.in
•
Mail
-
UDAY
TOURS
&
TRAVEL
PVT.
LTD.
10/2459,
BEADONPURA,
KAROL
BAGH
NEW
DELHI
110005.
INDIA |
|
|
|
What
are the Terms
and Conditions?
1. DEPOSIT:
A $100.00 per
person deposit
is required to
confirm your reservation.
This amount may
vary by hotel
or resort. Please
ask a UDAY TOURS
& TRAVEL representative
for details.
2. BALANCE
DUE: THE
BALANCE FOR THE
ENTIRE PACKAGE
IS DUE 30 DAYS
PRIOR TO YOUR
DAY OF ARRIVAL.
This assures that
all necessary
vouchers will
be delivered to
your mailing address
at least seven
days prior to
your scheduled
date of arrival.
Late payments
or bookings made
within 14 days
of arrival may
be assessed a
$25 express charge
to ensure overnight
document delivery.
International
express charges
may vary by destination.
If you choose,
your account may
be automatically
billed the outstanding
balance 30 days
prior to travel.
Please ask your
UDAY TOURS &
TRAVEL representative
for details.
3. METHOD
OF PAYMENT:
We accept most
major credit cards
including MasterCard,
Visa, etc., and
U.S. currency
in the form of
money orders and
checks (travelers,
certified, cashiers,
and personal).
Late payments
(within 14 days
of arrival date)
must be in the
form of a certified
check or credit
card. All payments
are made to UDAY
TOURS & TRAVEL
for the complete
package including
all surcharges
(unless otherwise
noted).
4. CANCELLATION
PENALTIES AND
REFUNDS:
All cancellations
will be assessed
cancellation fee
plus any cancellation
penalties imposed
by the hotel,
golf courses,
and/or car rental
company. It is
important to note
that many hotels
and golf courses
have non-refundable
deposits and strict
cancellation policies.
No refunds will
be issued if vouchers
are received later
than 90 days past
the voucher date.
No refunds will
be made for unused
portions of the
package once any
part is used.
No office refunds.
Refunds will be
mailed directly
to your home or
applied to your
credit card. Please
allow 6-8 weeks
for processing.
Cancellation
Penalties:
o 31+ days prior
to arrival: $25
per person, plus
any prepaid, non-refundable
fees.
o 15-30 days prior
to arrival: $50
per person, plus
any prepaid, non-refundable
fees.
o 14 days prior
to arrival: $75
per person, plus
any prepaid, non-refundable
fees.
5. PACKAGES
INCLUDE:
Hotel accommodations,
confirmed tee
times, 18-hole
green fee and
caddy fee, and
all appropriate
taxes (unless
otherwise noted).
6. SURCHARGES:
A surcharge is
an added charge
you pay to UDAY
TOURS & TRAVEL
above the base
cost of the package
when you choose
to play premium
courses. Surcharges
reflect a higher
cost of green
fees and cart
charges than what
is included in
the package price.
7. GOLF
ATTIRE:
In general, resort
wear is expected.
Golf shoes (we
suggest spikeless)
and collared shirts
are required at
all times for
men. Shorts are
acceptable; however,
courses with strict
dress codes expect
shorts to be at
least 16"
in length. Please
do not wear jeans,
cut-offs, tank
tops, or sneakers.
For women, we
recommend golf
shoes with socks,
collared shirts,
and slacks, shorts,
or golf skirts.
8. RAIN
REFUND POLICY:
In case of bad
weather, call
the golf course
and inquire if
they are open.
UDAY TOURS &
TRAVEL will only
issue a refund
if the golf course
is closed on your
scheduled day
of play. If the
course is closed,
please call our
office and let
us know. Then,
simply write "rain
out" on the
voucher, along
with the name
of the signature
of the person
you spoke with
at the golf course,
and mail it back
to us for an adjusted
refund (85% of
voucher value).
If the course
is not closed,
UDAY TOURS &
TRAVEL has guaranteed
a paid round to
the course. It
is your responsibility
to inquire as
to the rain refund
policy at each
course. In most
cases, the course
will issue a "rain
check" if
you are unable
to complete your
round.
9. RESPONSIBILITY:
UDAY TOURS &
TRAVEL and cooperating
agents act only
in the capacity
of agents for
the passenger
in all matters
pertaining to
hotel accommodations,
golf course reservations
and transportation,
whether by motor
car or plane,
etc., and as such
they shall not
be liable for
any injury, personal
injury, damage,
loss, accident,
delay, or irregularity
which may be occasioned
either by reason
of any defect
in any company
or persons engaged
in conveying the
passenger, or
in carrying out
arrangements of
the tour. Airlines
shall not be responsible
for any act, omission,
or event during
the time passengers
are not on board
their aircraft.
|
